Privacy Policy

This Privacy Policy applies to Palpasa Online and describes how we collect, use, disclose, and protect information when you use our website, purchase products, contact customer support, subscribe to communications, or interact with our online store.

Palpasa Online sells professional beauty, salon, spa, hair, nail, and wellness furniture and equipment, including spa beds, electric facial beds, shampoo stations, shampoo chairs, manicure tables, pedicure chairs, salon stools, trolleys, and related products.

We may collect information directly from you, automatically through website technology, or from service providers that help us operate our store.

• Order processing: To process purchases, payments, shipping, delivery, invoices, returns, refunds, and customer support.
• Customer communication: To send order confirmations, tracking updates, delivery information, support replies, and service messages.
• Website operation: To maintain, improve, personalize, and secure our website and shopping experience.
• Fraud prevention: To detect, prevent, and respond to fraud, unauthorized transactions, security issues, or misuse of our services.
• Marketing: To send promotional messages, product updates, or advertising where permitted by law and your preferences.
• Business operations: To analyze performance, manage inventory, improve product listings, respond to business inquiries, and maintain records.

We may use cookies, pixels, tags, analytics tools, and similar technologies to operate our website, remember preferences, understand website performance, support advertising, and improve user experience.

• Essential cookies: Help the website function, including cart, checkout, login, and security features.
• Analytics cookies: Help us understand how visitors use our website and improve the shopping experience.
• Advertising cookies: May help show relevant ads and measure marketing performance.
• Preference cookies: May remember settings such as currency, language, or location preferences.

We do not sell your personal information in the traditional sense. We may share information with trusted service providers that help us run our business and deliver products to customers.

• Payment processors and fraud-prevention providers.
• Shipping carriers, freight companies, warehouses, and fulfillment partners.
• Website hosting, e-commerce platform, analytics, and technical service providers.
• Email, SMS, customer support, and marketing service providers.
• Professional advisors, legal authorities, or regulators where required by law.

We may use advertising platforms, analytics tools, email marketing tools, and social media platforms to show relevant products, measure campaign performance, and communicate with customers.

• You may unsubscribe from marketing emails using the unsubscribe link in our emails.
• You may manage cookies through your browser settings.
• You may adjust advertising preferences through the settings of advertising platforms where available.
• Transactional emails, such as order confirmations and delivery updates, may still be sent even if you unsubscribe from marketing.

We take reasonable administrative, technical, and organizational measures to help protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer support, fraud prevention, legal compliance, accounting, tax, dispute resolution, and business recordkeeping.

Retention periods may vary depending on the type of information, legal requirements, transaction history, customer relationship, and business needs.

Depending on your location, including certain U.S. states, you may have rights regarding your personal information.

• Request access to personal information we hold about you.
• Request correction of inaccurate personal information.
• Request deletion of personal information, subject to legal and business exceptions.
• Opt out of certain marketing communications.
• Request information about how your personal information is used or shared.

Our website is intended for adults and business customers. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can review and delete it where appropriate.

If you access our website from outside the United States, your information may be processed in countries where our website platform, payment providers, shipping partners, or other service providers operate.

By using our website, you understand that your information may be transferred, processed, or stored in locations outside your state, province, or country.

If you have questions about this Privacy Policy, your personal information, or your privacy rights, contact us:

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